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Frequently Asked Questions
Q1. Can we print my Logo on the products?
Yes, we can. We support OEM with certain quantity requirements.
Q2. Are you a manufacturer or a trading company?
We are a 12-year manufacturer. We can meet all your custom needs, including screen design, language, logo, and packaging.
Q3. What is the most convenient way for delivery?
Usually, we use DHL / TNT air transport which takes about 3-5 days. You simply need to wait for receipt at your designated address.
Q4. How do you ensure machine safety during transportation?
We use thick foam lining, moisture-proof cloth bags, and aviation aluminum boxes with three-layer packaging to ensure safe transit.
Q5. Why should we choose your equipment?
We offer a powerful factory base with competitive pricing, 12 years of production experience, a 2-year warranty, CE certification for legal use/sale, and strong OEM capabilities.
Q6. What kind of after-sale support is provided?
We provide comprehensive technology support, a 2-year warranty, and customized services to ensure your machine operates effectively.